Manchester, United Kingdom
Map & directions: https://goo.gl/maps/TV6WbCYT9472
Free parking at John Dalton car park, corner of Cambridge Street and Chester Street.
Registration and refreshments
with Stuart Curran
Information architecture tends to focus on the structure of meaning - how we organise and connect information to create consistent, relevant experiences. What is less considered is the meaning of structure - the way we interpret and understand a flow of information to create narrative and purpose. Drawing on research about the cognitive experience of sequential art as well as lessons from masters of the comic book form, I’ll show how there is still much to learned from the metaphor of the page.
with Cyrièle Piancastelli
The BBC is a large and complex organisation. 35 million unique browsers access our services every day. We serve 308 million households worldwide and 64.1 million people in the UK alone. Creating value for these audiences means getting the right content and information to the right person at the right moment. Enabling personalised content discovery and recommendations relies on two main elements : clean and meaningful data as well as sensible and enjoyable user journeys.
I’ll tell you how, as a UX Architect in myBBC, I used the data to create information - using structure and context - and how I used the information architecture to improve the data quality.
Lunch is provided
with Matt Jukes and Jonathan Porton
The Office for National Statistics website was once referred to as “the world’s worst website” in a best-selling book, a “national embarrassment” in the Financial Times and was the subject of a Parliamentary hearing in to why it was so bad.
The website’s navigation was based on the 1400 topic National Statistics Category List (NSCL) used by statisticians to categorise their statistics. However it was never designed with a website in mind and certainly not a user centric one.
We'll talk about what we did to identify a new, user friendly information architecture, what didn't go so well and what we wished we had the time and people to do.
with Juls Hollidge
What if the purpose of Information Architecture has been grossly miscommunicated? The process of IA as simply a means to an end surely misses the point discarding with it the revelations and nuances along the way; the development of ‘what’ and the wisdom that comes from ‘not that’. There is a science to IA but there is also an art.
Together we’ll look at the value of the IA process and rhythms of IA thinking, as it is within these that IA finds its true value and its distinction from the rest of our competing, overlapping LinkedIn skill lists. Are we, as Information Architects, required to jump aboard the UX train? How do we strategically communicate our value within a culture driven by deliverables, and why is IA considered a price too high for many?
with Cennydd Bowles
Over the next two decades, connected products will demand an unprecedented amount of user trust. Technologists and designers will ask the public for yet more of their attention, more of their data, more of their lives. AIs will know users’ deepest secrets. Co-operating devices will automate security and safety. Autonomous vehicles will even make life-or-death decisions for passengers.
But ours is an industry still unwilling to grapple with the ethical, social, and political angles of our futures. We mistakenly believe that technology is neutral; that inert objects cannot have moral characteristics. And so we make embarrassing blunders – racist chatbots, manipulative research, privacy violations – that undermine trust and harm those we should help.
This is a dangerous trajectory. We urgently need a deeper ethical dialogue about emerging technology, and design’s role within it.
Closing remarks, a few thank-you's, maybe even a prize giveaway or two, then off to the pub!
Stuart is a software design consultant with a background in information architecture, interaction design and user research. He currently works as a principal consultant for ThoughtWorks, a global technology company providing software design and delivery services.
Cyrièle is a Senior User Experience Architect at the BBC. She started working in creative agencies as a back-end / front-end developer, before turning to user experience design and project management 7 years ago, in order to get involved earlier into production. It’s only when she moved to the UK in 2013 that she specialised in UX Design and Information Architecture. She ❤️ data, is obsessed with semantics, and she loves designing systems to solve issues, whether it’s at work or at home. She’s also known for having a very long cat.
The majority of Matt's 15-year career has been spent managing digital teams for government and research institutions. Throughout those 15 years, he has operated at the forefront of internet-enabled change for his employers.
Since 2001 he has successfully introduced content management systems, corporate social media beyond broadcast, commitment to open source technologies - and in recent years, an agile, user-centric approach to product development. In the majority of cases this was achieved despite organisational inertia and risk aversion.
Jonathan is a UX consultant working in the public and private sector. Coming from a technical background, he worked as a back-end / front-end developer for blue chips and creative agencies before moving into user experience 10 years ago. These days he spends his time providing IA, UX design and research skills through his own company, most recently to the Office for National Statistics.
Juls is a strategist, information architect and Co-Founder of Kore. With a smorgasbord of experience including law, national campaign strategy, global UX Research, creative agencies and community relations, she combines her skills and experience with deconstructionism to develop innovative concepts and strategies. Juls is inquisitive and passionate in her pursuit of understanding and applies IA practices beyond the confines of digital spaces. Originally from Belfast, she now lives in Southend, Essex, and believes the craic should always be mighty.
Cennydd Bowles is a digital product designer and writer. He has fifteen years of experience helping companies realise the benefits of good design, most recently as design lead at Twitter. Cennydd is author of the popular book Undercover User Experience Design (New Riders 2010) and is now working on Ethical by Design (due 2017).
Richard is course leader for the BSc Web Development at Manchester Metropolitan University (MMU). Based in the former Library School at MMU (which still hosts an MA in Librarianship and Information Management), Richard thought where better to host World IA Day in Manchester other than an institution that has been teaching taxonomy, controlled vocabularies, metadata and organising knowledge for 70 years and IA for nearly 20 years.
Barry is a Senior UX Architect at the BBC with over 17 years’ experience working in the web industry. During those 17 years he counts himself lucky to have worked client-side, in-house and with some of the best agencies in the north-west on numerous successful high profile projects for global brands, across a wide variety of sectors. He’s a usability obsessive, one of the Northern User Experience (NUX) team in Manchester, a chronic perfectionist and a would-be evil scientist. In-between all this he spends far too much time in his quest for the perfect quiff.
Rick is Principal UX Architect at Waters Corporation with over 25 years experience of software & hardware design and development in the scientific industry. He works with some amazing teams scattered around the world, in that time he's been fortunate working for companies that have supported a variety of career shifts and presented incredibly varied challenges; using web, mobile and desktop technologies to create solutions for target markets from environmental to clinical and a whole bunch in-between, with recent years having a focus on medical device design and aspects of industrial design. Other than strongly believing that design threads through every aspect of life, and getting stuck into the odd PS4 game, he's one of the organisers of Northern User Experience (NUX) and manages the CodeUp group branding and marketing. He also get's a bit too enthusiastic about 1980's computer games.